Privacy policy

Dog House Collectables ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.

INFORMATION WE COLLECT
- Name, email address, phone number, and shipping address when you place an order
- Payment information (processed securely through Shopify Payments — we do not store card details)
- Browsing data and cookies to improve your shopping experience

HOW WE USE YOUR INFORMATION
- To process and fulfil your orders
- To communicate with you about your order status
- To send marketing emails (only if you opt in — you can unsubscribe at any time)
- To improve our website and customer experience

HOW WE PROTECT YOUR INFORMATION
- All transactions are processed through Shopify's secure, PCI-compliant platform
- We do not sell, trade, or share your personal information with third parties
- We retain your information only as long as necessary to fulfil orders and comply with legal obligations

YOUR RIGHTS
- You may request access to, correction of, or deletion of your personal data at any time
- Contact us at info@doghousecollectables.com.au for any privacy-related requests

This policy is governed by the Australian Privacy Act 1988.